A tool for digital transformation:
Whether for hybrid work and mobility, working better together, enhancing the customer experience, or
strengthening engagement, Rainbow Hub provides the communications and collaboration tools enterprises
need to accomplish their digital transformation. A comprehensive all-in-one cloud service, including telephony,
collaboration, and videoconferencing.
• Telephony: all the features for quality telephone reception, opening schedules, interactive voice server, call
groupings, dashboards and statistics, integration with thirdparty applications (for example, data retrieval),
operator console and much more
• Collaboration: All the features for working better together. Secure group messaging for up to 300 internal and
external participants within the company per group (bubble), timestamped messages accessible 24/7, message
qualification tags (standard, information, important), storage space, information channels through subscription
• Videoconference: Simple audio/videoconferences on-the-fly or scheduled, up to 120 participants and 49
simultaneous videos, internal and external participants, conference accessible using application and browser,
speaking time
Operator’s services (PSTN):
Rainbow Hub is supplied without operator service (telephone number and minutes of communication) and offers
the two following options to connect operator’s services. Please contact your integrator / ALE Business Partner for
further information.
• Carrier Connect: a native SIP Cloud-to-Cloud integration with a list of certified operators available directly from
the Rainbow Hub admin portal. Please contact sales to know the certified operators available in your region.
• Bring Your Own Trunk (BYOT): Rainbow Hub offer Enterprises the flexibility to keep their current SIP operator
services via an On Prem SBC dedicated to redirecting the calls to the Rainbow Hub platform. 

It’s easy to understand with four levels of services: